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Right of withdrawal.
“You have the right to cancel your order up to 14 days after receipt without giving a reason, provided that the seal has not been broken.
If the seal is broken, your order will be definitive and can no longer be returned.
If you use your right of withdrawal, you have another 14 days after your cancellation to return your product. You will then be credited with the full order amount including shipping. Only the costs for return from your home to the web store are for your own account. These costs amount to approximately 6.95 per package, consult the website of your carrier for the exact rates.
To exercise this right you can contact us through this cancellation form or via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registering your return, provided the product has already been received in good order. "